Refund policy

Refunds
Because of the nature of our products, we are unable to accept cancellations, returns, or exchanges. In the rare event that a refund is granted, please be aware it will include a non-refundable processing fee of approximately 5–10%, based on the original payment method. These fees are set by the payment processor and cannot be recovered once a payment is submitted.

Can I change my shipping address after placing an order?

Please contact us as soon as possible if you need to update your shipping address. If your order hasn't shipped yet, we’ll do our best to accommodate changes. Unfortunately, we can't make changes once an order has been shipped.

The package is lost or damaged

Once an order leaves our hands, we are not responsible for delays, lost items, or damage caused by the shipping carrier. If your package is lost or arrives damaged, please contact the carrier first to file a claim. You can also reach out to us—we’ll help however we can!

Will I receive tracking info for my order?

Most orders ship with tracking, and you will receive an email notification once your package is on its way. Some smaller international orders may ship via non-trackable services to keep shipping affordable.

What if I made a mistake on my order?

Unfortunately, we are not able to offer exchanges or edits after an order is placed. Please review your cart carefully before checking out!